WE ARE HERE TO HELP 24/5 Direct Trader & Client Support

Get in Touch with Bigdotbuild

Have questions about our monthly bot subscriptions, need a quote for a custom MT4/MT5 bot or Pine Script indicator, or want onboarding support? Reach out anytime through your preferred channel below.

Support Email

support@bigdotbuild.com

Ideal for detailed strategy specifications, rule files, and general inquiries. Responds within 2 hours.

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WhatsApp Direct

+234 811 823 7272

Quick chats, instant voice notes, order updates, and fast onboarding guidance directly on your phone.

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Official Telegram

@bigdotbuild

Direct messages, VIP copier setup assistance, trading bot community, and public announcements.

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Tell Us What You Need

Fill out the form below. Whether you're inquiring about our monthly bot subscriptions or looking for a custom automated trading build, our engineering team will get back to you promptly.

Support Operating Hours

  • Monday – Friday: 24 Hours (Market Active)
  • Saturday: Crypto Bots & Onboarding
  • Sunday: Pre-Market Preparation
Active Traders & Developers On Duty

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Watch live bot test results, algorithmic tutorials, and trade reviews across our social accounts:

Quick Help

Frequently Asked Contact Questions

During market hours (Monday through Friday), our team typically responds within 1 to 2 hours via Email, WhatsApp, and Telegram. On weekends, we monitor emergency trade copier streams and respond to general inquiries within 4 to 6 hours.
Yes! We understand that explaining technical trading rules in writing can sometimes be tedious. You can send us voice notes, screenshots, or screen recordings on WhatsApp (+234 811 823 7272) or Telegram (@bigdotbuild).
Once your monthly subscription is activated, you simply provide your MT4 or MT5 login credentials (Account Number, Password, and Broker Server). Our engineering servers establish a direct cloud bridge to manage trade execution without requiring you to install software or run a VPS.