Terms of Service

01 Acceptance of Terms

These Terms of Service (referred to interchangeably as "Terms of Use" or "Terms") constitute a legally binding agreement between you (whether individually or representing an entity, "Client", "you", or "your") and Bigdotbuild ("Bigdotbuild", "we", "us", or "our").

By accessing bigdotbuild.com, engaging our custom development services, transferring deposit milestones, or subscribing to any automated trading software, you expressly confirm that you have read, understood, and agreed to be bound by these Terms and our companion Privacy Policy. If you do not agree to these Terms, you must immediately discontinue use of our site and services.

02 Description of Services & Deliverables

Bigdotbuild provides professional software engineering and algorithmic automation services for financial markets, including:

• Custom Bot & EA Development: Coding custom automated Expert Advisors for MetaTrader 5 (MQL5), MetaTrader 4 (MQL4), cTrader (cBots in C#), and NinjaTrader 8.
• Indicator Development: Developing custom indicators, multi-timeframe overlays, and alerts for TradingView (Pine Script v5) and MetaTrader.
• Platform Script Conversions ($100 flat): Precise line-by-line mathematical translation of algorithms between TradingView, MT4, and MT5.
• Managed Monthly Bot Subscriptions: Cloud-connected automated bots including HalfingEdge ($30/mo), Gold SnapBack ($50/mo), and Telegram to MT5 Copier ($20/mo) executing directly on client MT4/MT5 accounts without requiring client-side VPS installation.

03 Safe 50% Milestone Payment Policy

Our custom project billing workflow operates as follows:

1. Free Strategy Review & Fixed Quote: We evaluate your trading rules and issue an exact, binding price quote and delivery timeline (typically 24 to 72 hours).
2. 50% Initial Deposit: A 50% deposit confirms your engineering sprint. Once work has commenced, this deposit is non-refundable as it covers dedicated developer time and compiler infrastructure.
3. Working Prototype Delivery: We provide a compiled, testable demo version (or video demonstration on live market charts) for you to test and verify that every rule matches your specifications.
4. Final 50% Balance & Handover: Upon your verification and satisfaction, the remaining 50% balance is settled. Bigdotbuild immediately delivers the complete, uncompiled source code, compiled binaries, indicator files, and installation guide.

Accepted Settlement Channels: Cryptocurrency (USDT via TRC20/ERC20/BEP20), major credit/debit cards, and bank wire. Transaction confirmations are issued upon receipt.

04 Monthly Bot Subscriptions & Cancellation

For our monthly subscription software (HalfingEdge, Gold SnapBack, Telegram Copier):

• Monthly Term: Subscriptions renew on a 30-day recurring billing schedule. There are zero long-term commitments, lock-in periods, or cancellation penalties.
• Direct Account Connection: Execution runs directly through our high-speed Equinix LD4/NY4 cloud infrastructure linked to your broker login number and trading password. You do not need to purchase or configure a personal VPS.
• Cancel Anytime: You may cancel your subscription at any time prior to your next renewal date by notifying our support desk at support@bigdotbuild.com or messaging our official Telegram @bigdotbuild. Upon cancellation, your account terminal link remains active until the end of your current 30-day paid period, after which cloud execution is cleanly disconnected.
• Refund Policy: Due to the continuous delivery of server compute power, live execution signals, and immediate provisioning costs, monthly subscription fees are non-refundable once the billing period has begun.

05 Mandatory Demo Account Testing Requirement

Financial markets are volatile and involve real-world factors outside software code—including broker spreads, execution slippage, latency, margin requirements, liquidity gaps, and economic news spikes.

• You acknowledge that you alone control your trading account, broker selection, leverage levels, and lot size multipliers.
• Bigdotbuild is not liable for any live trading losses, drawdown, or margin calls resulting from premature deployment without adequate demo testing, incorrect user lot sizing, or abnormal broker slippage.

06 Post-Delivery Support Windows & Revisions

We stand behind our code quality. Every custom project includes dedicated post-delivery support to ensure your algorithm operates exactly according to your agreed specification:

• Basic Projects & Indicators: Include 7 calendar days of free bug fixing and minor calibration from the date of final delivery.
• Standard & Advanced EAs: Include 30 calendar days of free post-delivery bug fixing, broker parameter calibration, and operational support.
• Scope Boundary: Free support covers correcting any discrepancies where the code does not perform according to the originally agreed written specification. Requests to add brand-new indicator filters, alter core trading logic, or add new market sessions after delivery fall outside the original scope and will be quoted as an upgrade.

07 Intellectual Property & Non-Disclosure ("Your Strategy Stays Yours")

Bigdotbuild respects proprietary algorithmic rights:

• Client Retains 100% Ownership: All trading formulas, logic, rules, and custom source code written specifically for your project belong exclusively to you upon payment completion.
• Strict Confidentiality: Bigdotbuild will never share, sell, distribute, or reuse your strategy or project source code with any third party, subscriber, or broker.
• Bigdotbuild Core Frameworks: Bigdotbuild retains ownership of its underlying modular software boilerplates (e.g. order manager libraries, error handling subroutines, licensing wrappers) which may be utilized across multiple internal engineering builds.

08 Regulatory Disclaimers & No Investment Advice

Trading foreign exchange (Forex), CFDs, indices, cryptocurrencies, and precious metals involves significant risk of capital loss. Leverage can work against you as well as for you. Past performance, backtest models, simulated track records, or third-party verifications (including Myfxbook) do not guarantee future profitability. You assume 100% responsibility for your own financial decisions and capital allocation.

09 Limitation of Liability & Warranties

To the maximum extent permitted by applicable law, Bigdotbuild and its engineers, contractors, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages—including but not limited to loss of capital, trading profits, trading drawdown, broker server downtime, liquidity shortages, slippage, internet connection failure, or VPS outages.

Software is provided "as is" and "as available". While we test thoroughly against historical tick data and real market quotes, we do not warrant that execution will be uninterrupted or error-free under unforeseen market black swan events.

10 Governing Law & Severability

These Terms shall be governed by and construed in accordance with standard international commercial law principles. If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

11 Legal Inquiries & Support

For questions regarding these Terms of Service, custom agreements, or to request a project quote, please reach out directly: