Privacy Policy

01 Scope & Commitment

Welcome to Bigdotbuild ("Bigdotbuild", "we", "our", or "us"). This Privacy Policy governs the collection, processing, and handling of information when you visit bigdotbuild.com, engage our custom algorithmic trading development services, or subscribe to our cloud-connected trading bots (HalfingEdge, Gold SnapBack, and Telegram Copier).

We recognize that in algorithmic trading, strategy secrecy and data confidentiality are paramount. We built our agency upon the foundational principle that your trade mechanics, formulas, indicators, and private communication belong exclusively to you.

02 Intellectual Property & Non-Disclosure

When you submit an indicator, trading rulebook, chart screenshot, or mathematical concept to Bigdotbuild for coding or conversion:

• Exclusive Client Ownership: The resulting custom compiled binaries, scripts, and source files belong solely to you upon completion of the agreed project milestone payment.
• Automatic Non-Disclosure: We treat every project inquiry as being protected by an automatic, legally binding Non-Disclosure Agreement (NDA). If you require a bespoke countersigned corporate NDA prior to sharing proprietary rules, our legal team will execute one upon request.
• Strict Sandbox Isolation: Client algorithms are authored in isolated containerized environments. No client code is ever merged into another client's repository or published publicly.

03 Information We Collect

We collect only the minimal data strictly necessary to communicate with you and fulfill your engineering requests:

• Contact Information: Your name and email address when you submit an inquiry through our contact form or request a custom build quote.
• Direct Communication Handles (Optional): Your Telegram username or WhatsApp phone number, solely if you voluntarily supply it for fast mobile onboarding or project updates.
• Technical Specifications: Strategy rule documents, indicator formulas, entry/exit criteria, timeframe specifications, and target execution platform preferences (MT4, MT5, Pine Script, cTrader, NinjaTrader).
• Billing & Transaction Identifiers: Transaction reference IDs, crypto transaction hashes (e.g. USDT on TRC20/ERC20), or payment processor invoice numbers. We do not store credit card numbers or banking passwords on our servers.

04 Broker & Terminal Credentials

For clients subscribing to our managed monthly bot subscriptions (where bots run on our secure high-speed VPS clusters in London LD4/NY4):

• Encrypted Terminal Linking: Connection credentials are entered directly into local terminal instances protected by AES-256 encrypted configuration vaults.
• Investor Password Compatibility: For monitoring and analytics, clients may provide read-only (Investor) passwords whenever live trade execution is not required.
• Immediate De-Provisioning: Upon cancellation of any monthly subscription, account sessions are terminated immediately and connection cache is purged within 24 hours.

05 How We Use Your Information

We use your information exclusively for the following operational purposes:

1. Reviewing strategy specifications and providing exact price quotes and delivery timelines.
2. Writing, compiling, debugging, and delivering your custom algorithmic trading software.
3. Provisioning and maintaining cloud connections for active bot subscribers.
4. Providing technical support, bug fixes, and post-delivery revision assistance.
5. Preventing malicious bot spam, fraud, and unauthorized access to our web infrastructure.

We do not engage in behavioral advertising, do not sell user profiles to data brokers, and never monetize client contact information.

06 Cloud & Third-Party Relays

To provide dependable 24/5 services, we integrate with industry-standard, security-compliant service providers:

• Form Relay (Web3Forms): Contact inquiries and custom build quote forms transmit over encrypted SSL to Web3Forms, delivering messages directly to our official support inbox at support@bigdotbuild.com without retaining public marketing databases.
• Equinix Cloud Hosting: Execution clusters powering our subscription bots operate inside certified data centers located in Equinix LD4 (London) and NY4 (New York) with multi-layered hardware firewalls.
• Messaging APIs (Telegram): When clients opt into the Telegram Copier, signal routing utilizes official Telegram Bot API webhooks with zero intermediate message retention.

07 Cookies & Local Analytics

Bigdotbuild keeps website tracking strictly minimal. We use local browser storage and session cookies exclusively for:

• Remembering UI preferences (e.g. calculator selections, modal states).
• Aggregated, privacy-respecting server logs (such as page view counts and uptime health monitoring) with IP anonymization enabled.

We do not deploy invasive third-party cross-site ad retargeting trackers or social media tracking pixels.

08 Data Retention & Your Right to Erasure

You maintain complete sovereignty over your data under global privacy frameworks (including GDPR and CCPA):

• Right to Review: You may request a complete transcript of any technical specifications, communication history, and records associated with your account.
• Right to Erasure ("Right to Be Forgotten"): At any point after project delivery and milestone settlement, you can email support@bigdotbuild.com with the subject "Data Erasure Request". Our team will permanently wipe your strategy documents, rule files, and connection credentials from our development archives within 48 hours.

09 Security Architecture

All communications on bigdotbuild.com are encrypted in transit via Transport Layer Security (TLS 1.3 / SSL). Our developer workstations and cloud VPS instances enforce hardware-key multi-factor authentication (MFA), strict IP allowlisting, and automated anti-malware isolation to ensure your custom algorithms remain safe from unauthorized interception.

10 Contacting Our Privacy Team

If you have questions regarding this Privacy Policy, desire an executed corporate NDA, or wish to exercise your data rights, please contact our team directly: